VIG Solutions will pay shipping both way on RMA product
The Return Material Authorization (RMA) will be created the moment the customer submits the Serial Number of the unit to their respective Sales Representative; along with a brief description of any issues encountered
VIG Solutions will provide the best resolution at their discretion; either parts or replacement ( shipped in advance ) that will suit both parties
Parts Closet: With larger orders, spare-parts such as Optical Drives, Storage Drives, Keyboards and Mice, are provided for the duration of the warranty as a rotating stock. This helps to minimize down time in the event of any failures.
U.S. Address: 18708 Chrighton Castle Bend
Pflugerville, TX 78660